SIA CLOSE PROTECTION TRAINING
The “Close Protection Security” course (Level 3 SIA), which our professionals attend at an institute recognised by the SIA in the subject of prevention and security, teaches them all the techniques necessary to be true professionals in the field.
Topics covered during the course include: the protection of vehicles and people, threat and risk evaluation, operation planning, legislation regarding the security industry and interpersonal skills when working directly with a client.
SIA Close Protection Training
LEADERSHIP & MANAGEMENT
The leadership & management courses (introductory and intermediate) in the security industry which our group’s managerial team attends were designed to enrich the knowledge of project managers and security managers, figures of fundamental importance in any corporate hierarchy. In addition to managing entire departments and numerous groups of people, they are the channel through which the CEO comes into contact with each level of the company’s structure.
The topics covered in the course allow them to analyse the role of security manager in detail, thus permitting our operations department to demonstrate and implement their knowledge through simulations and classroom exercises.
These training days also encouraged the managerial team to cooperate more closely than they often do in their daily work, improving the exchange of knowledge and developing closer collaboration, essential for excellent team dynamics.
ISO 9001 regulation defines the requirements for an organisation to create a quality management system, in order to carry out corporate processes, improve efficiency and efficacy in the delivery of services and to obtain and increase:
- client and market satisfaction in relation to the needs corresponding to the activities carried out;
- satisfaction of the concerned parties (ownership and collaborators) in relation to their expectations;
- efficiency and efficacy in company processes and infrastructure.
10891 Private Security Services and Institutions
In today’s intensely competitive economy, clients are quite cautious and require more than a mere technical response to their needs. The need to have tools which make the company stand out, allowing it to highlight the quality of services rendered/delivered in the broadest sense, is increasingly evident.
- 1. Today’s clients don’t just buy services, but the benefits that such services bring with them. For this reason, for example, the determining factors taken into consideration when choosing a private security company are safety, reliability and employee competence and professionalism – factors which are not always immediately visible to the client in the selection phase.
- 2. The certification of private security services according to UNI 10891 ensures that the service’s levels of quality in various types of private security have been reached and are being maintained.
UNI CEI EN 50518 (which substituted UNI 11068)
- defines the criteria to ensure the efficient management of services provided by alarm monitoring and receiving centres. In particular, it specifies the minimum requirements for planning and constructing buildings where signals generated by alarm and robbery systems are monitored and analysed as an integral part of a wider security process understood in terms of safety and security. It applies to remote sites, where numerous systems send signals to multiple alarm receiving centres and to specific sites, which monitor and process alarms generated by one or more alarm systems, installed within the perimeter of a specific site.
- defines the technical requirements for alarm monitoring and receiving centres in terms of performance, communication, signal reception, verification and data recording and availability; it also establishes verification criteria;
- specifies the requirements and the procedures for the operational management of alarm monitoring and receiving centres;
- provides additional value specific to the organisation’s structure and procedures regarding the selection of staff members responsible for updating, training and the ongoing professional education of workers, operational procedures, and verification and inspection methods.